learn the ropes

Guiding you through your exploration

Starting your own business can be a daunting experience, but it doesn’t have to be. We provide all the necessary training and business mentoring you need to give you a confident start.

We’ll look after the admin side of things, assist you with marketing services to ensure you get noticed and be on hand with IT support when you need it. We look after our own and continually invest in you by offering ongoing training, support and networking opportunities.

Introduction Training

Our extensive induction training course is offered to all new franchisees and covers:

  • Overview of the travel industry
  • Explorer Travel administration
  • Working with our suppliers
  • ABTA & ATOL schemes
  • Search & Book systems
  • Taking payments
  • Our booking processes
  • Creating your websites
  • How to succeed


We have a dedicated team that look after all the administration for you so you can concentrate on other things. Some of what we look after include:

  • Processing bookings and payments
  • Issuing holiday documentation to customers
  • Send out confirmations and receipts
  • Amending existing bookings
  • Resolving issues and handling complaints

Business Mentoring

In the weeks following your induction, we’ll provide additional support. The areas we focus on include generating sales, marketing tactics and social media marketing.

Our coaching will assist you in maximising your profitability and provide you with proven techniques to successfully attract clients.

Business Networking

Referrals are an easy way to attract business and networking provides you with an avenue for generating word of mouth for your franchise.

Align yourself with various business groups, and you’ll expand your professional network in no time! We’ll even contribute £100 towards your initial annual joining fee*!

IT Support

Running an online business does at times require back end work to be done. We provide you with comprehensive IT support that includes hosting your domain name, website maintenance and management of back office software systems.

Our team is also on hand to answer any day to day questions you may have.

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