Today, tour operators and travel agents sell over £37 billion of travel arrangements each year.Not only does ABTA provide the travelling public with financial protection but also with guidance and advice. It also promotes responsible tourism, higher service standards and improvements in health and safety.
ABTA works closely with the Foreign Office and foreign destinations in order to provide informed advice whenever and wherever a crisis may occur. ABTA members abide by a Code of Practice to guarantee the best possible travel experience for their clients both before and during their holiday.
Sometimes things do go wrong. Should a travel agent or Tour Operator go bust, then you can rest assured that your holiday is financially protected. If there is grounds for complaint there is a strict policy regarding how complaints are dealt with. If, in rare circumstances this does not happen, ABTA is on your side to arbitrate.